Effective Date: 20/8/2025

Winday Services, including its parent and subsidiary entities (collectively hereinafter “Winday”), is dedicated to safeguarding your privacy and ensuring a positive experience on our websites and in the use of our products and services (collectively, “Services”). This Privacy Policy applies to all Winday websites and Services that reference this document and explains how we collect, use, share, and protect your personal information. In case of any inconsistency with supplemental notices provided during data collection, the specific notice will govern.

1. What We Collect

• Personal Information: This includes identifiers and contact details such as your name, email address, phone number, mailing address, account credentials, payment information, and marketing preferences.

• Device & Usage Data: We may collect device identifiers, IP address, browser and OS information, usage logs, interaction data, cookies, web beacons, and similar tracking technologies.

• Hardware-Related Data: Information from installed hardware (e.g., security cameras, smart locks, sensors) such as model, serial number, activity logs, configuration, device connectivity, location data (if enabled), usage stats, and power consumption.

• Third-Party Data: We may receive additional information from trusted third parties to enhance accuracy and improve personalization.

If you provide information about third parties (e.g., referral contacts), you represent that you have obtained their consent to do so.

2. How We Use Your Information

We use personal and usage data to:

• Operate, update, and personalize our websites and Services

• Process transactions, registrations, and certification exams

• Send service-related communications, including security alerts and administrative notices

• Send optional marketing communications and newsletters

• Personalize your experience and content, including advertising

• Analyze and enhance product performance, usability, and customer satisfaction

• Provide customer support and respond to inquiries

• Protect against fraud, ensure security, defend legal rights, and comply with applicable law

3. Sharing of Your Information

We may share your data in the following ways:

• Within Winday: Sharing with affiliates, parent companies, or subsidiaries for internal processing and service improvement.

• With Service Providers: Sharing with vendors and partners (e.g., payment processors, hosting, logistics, technical support, installation partners) to deliver requested Services.

• In Business Transitions: Shared in connection with mergers, acquisitions, or asset sales.

• Legal and Safety: Shared when required by law, regulation, or to protect safety, legal rights, or property; includes responding to lawful requests from authorities.

• Non-Personally Identifiable Data: Aggregated, anonymized, or de-identified data may be shared freely for analytics, trend monitoring, or reporting.

• Successor Entities: Shared with a corporate successor in case of reorganization or transfer.

We do not sell your personal information for marketing purposes.

4. Your Control and Choices

• Access & Correction: You can view, edit, or update your information via your account settings. You may also contact us (details below) to request corrections, deletion, or suppression; we aim to respond within 30 days.

• Marketing Preferences: Opt-out of marketing emails via the unsubscribe link. Service-related communications cannot be opted out of unless you cease using the Service.

• Third-Party Sharing: You may opt out of Winday sharing your data with third parties for their marketing purposes via the “opt-out” link provided.

• Do-Not-Track Signals: At present, Winday does not honor Do-Not-Track browser signals.

5. Security & Retention

We implement industry-standard physical, technical, and organizational safeguards to protect your data. However, internet security cannot be guaranteed completely. We retain personal data only as long as necessary to fulfill legitimate purposes, legal obligations, or enforce agreements.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to collect device and usage data. This includes:

• IP addresses, browser types, referral URLs, navigation paths

• Cookies, web beacons, and logs to enhance functionality and user experience

• Third-party cookies may be used for analytics and advertising

You may manage cookies via browser settings, but disabling them could limit functionality.

7. External Websites & Content

Our Services may link to or feature third-party websites not governed by this policy. We encourage you to review the privacy practices of those sites.

8. Community and Public Features

Any data you post in public areas (forums, social media, blog comments) may be publicly visible and discoverable by others. You may request removal by contacting us, though some content may not be removable.

9. Children’s Privacy

We do not knowingly collect personal data from minors without parental consent. If you believe we have inadvertently done so, please notify us, and we will investigate promptly.

10. How to Reach Us

For any privacy-related questions or requests, contact us at:

Email: support@windayservices.com
Postal: Winday Services, Flat No. 411A, Aparna Green Apartments, Nanakramguda, Hyderabad, Telangana, 500032, India

11. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top reflects the latest revision. Material changes will be highlighted on our website or notified through other clear means.

Winday Services is committed to protecting your privacy and maintaining transparent, respectful data practices.

Let me know if you’d like to tweak any section further—whether it’s adding regulatory language for GDPR, CCPA, children’s data, or compliance with Indian privacy norms (such as the upcoming Data Protection Bill).